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Need help with your vehicle history report, package selection or an existing order? Get in touch with our team, and we’ll help you find the information you need.
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Frequently Asked Questions
Find answers to common questions about our vehicle history reports, pricing packages, delivery times, and how our services help you make informed decisions.
How Can I Contact Your Support Team?
You can contact us through the enquiry form on our Support page. Provide your contact details and a clear description of your question so we can better understand your needs.
What Should I Do If I Haven't Received My Report?
First, check your email inbox and spam folder. If your report hasn’t arrived within your selected package’s estimated delivery time, contact our support team with your order details.
Can I Get Help Understanding My Vehicle History Report?
Yes, you can contact our support team if you have questions about the information presented in your report. Please remember that available records may not include every event in a vehicle’s history.
What Information Should I Include When Contacting Support?
Include your full name, email address, order number if applicable, and a brief explanation of your issue. This helps us understand your enquiry more efficiently.
Can I Contact Support About Choosing a Report Package?
Yes, you can send us your questions about the Standard, Silver, and Gold packages. Our team can help clarify the listed features and differences so you can choose the package that suits your needs.